-Meetings should start on time
-Any information that a team member possesses should be shared with other team members via email
-Meetings should be scheduled at times agreeable to both onsite and virtual team members
You have set the:
A. Team dynamics
B. Leadership tone
C. Ground rules
D. Team rules
62) Colocation is also referred to as:
A. Tight matrix
B. Loose matrix
C. Close matrix
D. Location matrix
63) Your project has onsite members and one virtual team member. Given the criticality of the project, you decide to bring the one virtual team member onsite till the project goes live. You are planning:
A. To enhance the team’s productivity
B. Colocation
C. To enhance communication
D. To bring the team members in the same physical location
Answer choices:
1. All of the above
2. B
3. C
4. D
64) Your project operates on a limited budget. To cut costs, you have to hire a quality assurance resource, A who will work offshore. All your other resources are onsite in the same physical location. But it would be really helpful if A is located in the same physical location as your other team members, at least during the testing phase of the project in order to improve the team’s ability to perform and enhance communication. So you plan to bring A onsite for a few months and then send him back offshore. You have implemented the following tools and techniques in acquiring and developing your project team:
A. Virtual teams and Colocation
B. Virtual teams and loose matrix
C. Physical teams and tight matrix
D. Pre-assignment and Staff assignment
65) One of your team members has been consistently delivering solutions and helping your project in all its phases. You are planning to give her a cash award after the project completes for her performance and contributions. But she is frustrated that her efforts are not being acknowledged. Which of the following have not been effectively used as effective team development processes?
A. Recognition and Rewards
B. Colocation
C. Interpersonal skills
D. Ground rules
66) You are the project manager of a company A. You have prepared a project management plan. There have been some changes during the course of the project to the scope, budget, and timelines. As and when information is available, you update the plan. This is called:
A. Progressive elaboration
B. Scope creep
C. Altering estimates
D. Change request
67) Which of the following can be used as Rewards and Recognition for team members?
A. Giving certificates of appreciation
B. Posting ‘Thank you’ notes on the company’s internal website
C. Giving a bonus
D. Mentioning the team member’s name and achievement on a wall of fame
Answer choices:
1. None of the above
2. B
3. C
4. All of the above
68) A project management plan:
A. Is created during planning and is frozen (cannot be changed later)
B. Can be iteratively developed as the project progresses
C. Can be improved by adding more details as and when information becomes available
D. Will not work as projects tend to change over time by their very nature
Answer choices:
1. A
2. B and C
3. None of the above
4. D
69) Your team member A is experienced and has been with the company for a while. Your team member B has been newly hired. She is capable but is new to the company and is catching up. A complains about B and is constantly picking on her and sending her rude emails blaming her for things she is not expected to know. You notice that A and B are not getting along well. You talk to B and assure her that she is doing a good job and that you will talk to A about the situation. You talk to A in private and explain to him that B is new and is catching up and that he should give her some time. Which of the following conflict resolution techniques are you using?
A. Withdrawal
B. Force
C. Smooth
D. Reconcile
Answer choices:
1. B
2. D
3. A
4. None of the above
70) Your team member A is experienced and has been with the company for a while. Your team member B has been newly hired. She is capable but is new to the company and is catching up. A complains about B and is constantly picking on her and sending her rude emails blaming her for things she is not expected to know. You notice that A and B are not getting along well.
If you used the force technique to resolve conflict, which of the following would you do?
A. Not interfere and let A and B resolve on their own
B. Instruct A to change his behavior using your power
C. Talk to A and B in private and try to find a compromise
D. Use your power and instruct A to stop behaving rudely with B
Answer choices:
1. B
2. D
3. C
4. None of the above
71) Your company has had some financial difficulties last year as a result of which employees will face a cut in some of their benefits. There are concerns among the employees and the CEO calls for an all-hands meeting. He explains the problems the company is facing, his plan for turning things around, and addresses concerns from the employees. Which of the following leadership styles is the CEO exhibiting?
A. Democratic style
B. Authoritarian style
C. Engaging style
D. Free-rein style
Answer choices:
1. B
2. C
3. A
4. None of the above
72) You as a project manager, before taking any decisions, take inputs from all your team members and take a decision that’s in the best interest of your team. You are a:
A. Democratic leader
B. Task-oriented leader
C. Engaging leader
D. Free-rein style
Answer choices:
1. B
2. A
3. C
4. None of the above
73) The CEO of your company has decided that there will be two weeks of forced vacation every year. He has made this decision on his own for the company without taking any suggestions from his employees. His style of leadership is:
1. Autocratic
2. Task-oriented
3. Narcissistic
4. Laissez-faire
Answer choices:
A. 2
B. 1
C. 3
4. None of the above
74) One of your fellow project managers is very concerned about keeping his team members satisfied and maintaining good relations with them. He appreciates them and encourages communication. His team members are motivated but sometimes there is a loss in productivity. He is a:
1. Relationship-oriented leader
2. Task-oriented leader
3. Free-rein leader
4. Laissez-faire leader
Answer choices:
A. 2
B. 1
C. 3
D. None of the above
75) Team member A will be leaving on vacation for a month and his work will have to be handled by team member B. You had assigned A as the primary resource and B as the secondary resource and arranged for cross-training and knowledge transfer sessions from A to B. You also ensured that A prepared documents that would make it easy for B to refer to when A was away. This is an example of a:
A. Replacement
B. Preventive action
C. Resource swapping
D. Resource acquisition
Answer choices:
1. B
2. A
3. C
4. None of the above
76) As a project manager, you are sending project status emails to your team and stakeholders. You are:
A. Monitoring communications
B. Managing communications
C. Planning communications
D. Controlling communications
Answer choices:
1. B
2. A
3. C
4. D
77) Which of the below are examples of project communication documents?
A. Emails sent to stakeholders and users about the availability of a new function
B. Email sent to vendor manager about start date of new contractor
C. Minutes of meeting sent to meeting attendees
D. Reminders sent to team to submit time for the month
Answer choices:
1. All of the above
2. A
3. C
4. None of the above
78) Delay in message delivery, communication of information to the wrong audience, or insufficient communication to the stakeholders and misunderstanding or misinterpretation of the message communicated can be the results of:
A. More than necessary communication planning
B. Inadequate communication planning
C. Adequate communication planning
D. Enterprise environmental factors
Answer choices:
1. B
2. A
3. C
4. None of the above
79) Project manager A provides a lot of information to his stakeholders, some that they are interested in and some that they aren’t. He is an:
A. Effective communicator
B. Over communicator
C. Inefficient communicator
D. Under communicator
Answer choices:
1. B
2. A
3. C
4. None of the above
80) Project manager A’s project has run into issues. He drops by his manager’s cube and starts providing a project status update to his manager. After 30 seconds into the update, his manager only half-listens to A and begins to work on his computer when A is talking. He doesn’t seem interested and doesn’t seem to grasp the seriousness of what A wanted to communicate. What could have A done to get and keep his manager’s attention?
A. Start off the conversation using some catchy phrase to get the manager’s attention
B. Communicate the most important points/issues in the first 20 seconds
C. Ask the manager to join him for coffee and provide updates at coffee time
D. Communicate what the impact would be due to the issues and ask for suggestions if needed
Answer choices:
1. B, A, D
2. All of the above
3. B, C
4. None of the above
require deep understanding of communication knowledge
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